Last updated: June 2026
These Terms of Use (“Terms”) apply to your use of soultechsupport.com, Soul Tech Support OS, STS-OS member resources, downloadable materials, workbooks, templates, tools, and related content (collectively, the “Site” and “Resources”).
By accessing or using the Site or Resources, you agree to these Terms. If you do not agree, please do not use the Site or Resources.
1. About Soul Tech Support OS
Soul Tech Support OS (“STS-OS”) is a business operating, culture, leadership, and implementation framework designed to help companies create more structure, clarity, accountability, voice, process, and flow.
STS-OS resources are provided for educational, operational, and implementation guidance. They are not a substitute for professional advice specific to your business, legal obligations, employment practices, financial decisions, medical matters, mental health needs, or other regulated areas.
2. Membership and Account Access
Some Resources may require a member account, trial access, Implementation Toolkit access, comp access, or other approved access. You are responsible for maintaining the confidentiality of your login credentials and for activity that occurs under your account.
Access levels, available Resources, trial periods, pricing, and membership terms may change over time. We may update, add, remove, reorganize, or replace Resources as STS-OS develops.
3. Use of Resources
STS-OS Resources are provided for your personal, internal business, or approved member use. Unless we give written permission, you may not:
- Resell, sublicense, distribute, or publicly repost STS-OS materials.
- Share member-only downloads, PDFs, workbooks, templates, or protected page content outside your organization or approved use case.
- Remove copyright notices, branding, disclaimers, or ownership language from STS-OS materials.
- Present STS-OS materials as your own framework, product, or original work.
- Use STS-OS materials in a way that violates applicable laws, employment obligations, privacy duties, or third-party rights.
You may adapt internal implementation worksheets, prompts, and templates for your own organization’s internal planning and operating use, provided you do not resell or redistribute the materials as a competing product or public resource.
4. Intellectual Property
Soul Tech Support OS, STS-OS, the framework language, website copy, structure, graphics, downloads, workbooks, tools, templates, and related materials are owned by Soul Tech Support OS or its licensors unless otherwise stated.
Nothing in these Terms transfers ownership of STS-OS intellectual property to you.
5. No Guarantee of Results
STS-OS is designed to support better structure, clarity, leadership alignment, operating rhythm, and human-centered implementation. However, business outcomes depend on many factors outside our control, including leadership behavior, company context, implementation quality, legal obligations, team dynamics, market conditions, and operational follow-through.
We do not guarantee specific business, financial, cultural, employee, legal, operational, or performance results.
6. Workplace and Employee Use
If you use STS-OS Resources with employees, contractors, team members, leadership teams, surveys, meetings, voice channels, scorecards, or culture initiatives, you are responsible for implementing them appropriately and in compliance with applicable laws, policies, employment obligations, privacy requirements, and professional standards.
You should consult qualified legal, HR, employment, privacy, financial, medical, mental health, or other professional advisors when your situation requires it.
7. Acceptable Use
You agree not to misuse the Site or Resources. This includes attempting to bypass membership restrictions, interfere with website operation, access systems without permission, upload malicious content, scrape or copy protected materials at scale, or use the Resources for unlawful or harmful purposes.
8. Third-Party Services and Links
The Site may use or link to third-party services such as hosting, analytics, membership tools, payment processors, email tools, spam protection, document hosting, or external websites. We are not responsible for third-party websites or services and encourage you to review their terms and privacy policies.
9. Changes to the Site, Resources, or Terms
We may update the Site, Resources, access levels, downloads, pricing, descriptions, and these Terms from time to time. The “Last updated” date above reflects the latest revision of these Terms.
10. Limitation of Liability
To the fullest extent permitted by law, Soul Tech Support OS and its owners, contributors, partners, service providers, and affiliates are not liable for indirect, incidental, consequential, special, punitive, or similar damages arising from your use of the Site or Resources.
Your use of the Site and Resources is at your own discretion and risk.
11. Contact
Questions about these Terms may be sent to:
Email: support@soultechsupport.com