Privacy Policy

Privacy & consent

At Soul Tech Support, we honor your privacy and are committed to protecting any personal information you share with us.

Last updated: May 24, 2026

At Soul Tech Support (“we”, “us”, or “our”), we honor your privacy and are committed to protecting any personal information you share with us. This policy describes how we collect, use, and safeguard your data when you visit soultechsupport.com (the “Site”).

1. Information We Collect

We collect information in the following ways:

  • Via Contact Form:
    When you fill out the contact form, we ask for your name, email address, and any message you choose to share. This information is used to respond to your inquiry and provide the support or resources you request.
  • Automatically through Analytics and Cookies:
    We use Google Analytics to understand how visitors interact with our Site. This may collect information such as pages visited, time spent on the Site, referral source, device/browser information, and approximate location.
  • Spam and Security:
    Our Site may use spam prevention and security tools, such as Akismet and/or Google reCAPTCHA, to help protect our forms and website from abuse. These services may process technical information such as IP address, browser details, and form activity for security purposes.
  • Cookies and Similar Technologies:
    Cookies may be used to help the Site function, understand visitor activity, improve performance, and remember certain preferences. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use your personal data only for legitimate purposes, including:

  • To respond to your inquiries and provide the services, support, or resources you request.
  • To improve our website, content, and user experience through aggregated analytics.
  • To prevent spam, fraud, or abuse of our contact forms and website.
  • To comply with applicable legal obligations.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3. Third-Party Services We Use

Our Site may rely on trusted third-party platforms that have their own privacy policies, including:

4. Data Retention

Contact form submissions are retained for as long as necessary to fulfill your request, support follow-up conversations, maintain business records, or comply with legal obligations. You may request deletion of your personal information at any time by contacting us.

Analytics data is retained according to the settings configured in our analytics tools.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access, correct, or delete personal information we hold about you.
  • Object to or restrict certain processing.
  • Request a portable copy of your data.
  • Withdraw consent where consent is the basis for processing.
  • Opt out of certain communications.

To exercise any of these rights, email us at
info@soultechsupport.com.

You can also opt out of Google Analytics by using the

Google Analytics Opt-out Browser Add-on

or by disabling cookies in your browser settings.

6. Email Communications and Unsubscribing

If you provide your email address, you consent to receiving communications from Soul Tech Support related to your inquiry, requested resources, updates, or offerings. You may unsubscribe or request that we stop contacting you at any time by following the unsubscribe instructions in our emails or by contacting us directly at
info@soultechsupport.com.

7. Children’s Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate steps to delete it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including SSL encryption, secure hosting, and limited access. However, no internet transmission or storage system is 100% secure, and you share information at your own risk.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The “Last updated” date at the top of this page indicates the most recent revision. Material changes may be communicated through a notice on our Site or by email when appropriate.

10. Contact Us

If you have any questions, concerns, or data requests, please contact us:

Email:
info@soultechsupport.com

This Privacy Policy applies solely to soultechsupport.com and does not cover external links or third-party websites.